AT&T Installing Meraki MX85 for their Routers and Causing Issues

Mar 9, 2021
Security and SD-WAN

Integrity Hotel Partners, a leading business and consumer services company in the real estate industry, has recently faced significant challenges due to the installation of Meraki MX85 routers by AT&T. This interference has resulted in a range of issues, impacting the functionality and security of our operations. In this comprehensive article, we will delve into the details of these challenges and explore potential solutions for our business.

The Impacts of AT&T's Meraki MX85 Installation

AT&T's decision to install Meraki MX85 routers without proper coordination and communication has caused a series of disruptions for Integrity Hotel Partners. These impacts include:

  • Network Instability: The installation of Meraki MX85 routers has led to unstable network connections, causing frequent downtime and affecting business-critical operations. This has resulted in a decrease in overall productivity and revenue for our organization.
  • Data Security Concerns: The configuration and implementation of the new routers have raised significant data security concerns for Integrity Hotel Partners. It is essential for our business to maintain a secure network environment to protect sensitive information such as guest details, financial transactions, and confidential company data.
  • Compatibility Issues: The Meraki MX85 routers installed by AT&T have proven to be incompatible with our existing network infrastructure, leading to compatibility issues and causing further disruptions. This incompatibility has resulted in additional expenses for reconfiguration and troubleshooting.
  • Customer Dissatisfaction: The frequent network outages and security vulnerabilities have had a negative impact on our guests' experience, leading to customer dissatisfaction. Maintaining high-quality service and guest satisfaction is a top priority for Integrity Hotel Partners, and the issues caused by AT&T's installation have hindered our ability to deliver exceptional experiences.

Possible Solutions and the Way Forward

Integrity Hotel Partners understands the urgency of addressing the challenges posed by AT&T's installation of Meraki MX85 routers. We have proactively explored potential solutions and are committed to resolving these issues promptly. The following steps are being taken:

  1. Engaging with AT&T: We have initiated discussions with AT&T to address the installation issues and collaborate on finding a suitable resolution. Open communication and cooperation are crucial for resolving the network instability and compatibility issues.
  2. Network Optimization: Our expert IT team is diligently working on optimizing the network configuration to minimize disruptions and improve overall stability. We are implementing appropriate measures to enhance network security while ensuring seamless connectivity for our users.
  3. Exploring Alternative Solutions: In parallel, we have also begun exploring alternative router options to mitigate the compatibility issues. Our team is evaluating different models and collaborating with reputable network equipment providers.
  4. Customer Communication: We understand the importance of transparent communication with our valued guests. Thus, we have proactively communicated the situation and the steps taken to address the issues. Ensuring our customers are kept informed contributes to maintaining their trust and loyalty.

Integrity Hotel Partners remains dedicated to overcoming the challenges posed by AT&T's installation of Meraki MX85 routers. We are steadfast in our commitment to delivering exceptional service, ensuring network stability, and safeguarding our guests' data. By actively addressing these issues and exploring viable solutions, we aim to provide an improved and seamless experience for our guests while elevating our business operations.

Stay tuned for updates on our progress as we navigate through this challenging situation, committed to emerging even stronger as a leader in the real estate industry.

Karen Parks
AT&T's Meraki routers causing major headaches for Integrity Hotel ??
Nov 8, 2023
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Oct 29, 2023
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