Locating the Meraki Customer Number or Support Passcode

Jul 18, 2018
Contact Meraki Support

Welcome to Integrity Hotel Partners, your trusted partner in the Business and Consumer Services - Real Estate industry. In this comprehensive guide, we will walk you through the process of locating your Meraki customer number or support passcode. Whether you are a new Meraki user or need to retrieve your credentials, we have got you covered. Let's get started!

Understanding the Importance of Your Meraki Customer Number and Support Passcode

Before we dive into the steps to locate your Meraki customer number or support passcode, let's briefly discuss why these credentials are important. Your Meraki customer number serves as a unique identifier for your account, allowing Meraki support teams to quickly access and assist with any technical issues or inquiries. On the other hand, your support passcode provides an added layer of security, ensuring that only authorized individuals can make critical changes to your account settings.

Step-by-Step Guide: How to Locate Your Meraki Customer Number

  1. Log in to your Meraki Dashboard using your admin credentials.
  2. Once logged in, navigate to the "Organization" tab.
  3. Click on "Settings" in the left-hand navigation menu.
  4. Under the "Overview" section, you will find your unique Meraki customer number.
  5. Make a note of your customer number for future reference.

By following these simple steps, you can easily locate your Meraki customer number within minutes. Remember to keep your customer number confidential and share it only with authorized personnel.

Step-by-Step Guide: How to Retrieve Your Meraki Support Passcode

  1. Access the Meraki Dashboard using your admin account credentials.
  2. Navigate to the "Organization" tab.
  3. Click on "Settings" in the left-hand navigation menu.
  4. Within the "General" section, locate the "Support Info" subsection.
  5. Here, you will find your support passcode next to the "Support Access" label.
  6. Note down your support passcode for future use.

Retrieving your Meraki support passcode is a straightforward process. Follow these steps carefully, and ensure that you store your passcode securely to prevent unauthorized access.

Tips and Suggestions for Locating Your Meraki Credentials

Here are some additional tips and suggestions to help you in the process of finding your Meraki customer number or support passcode:

  • If you cannot access your Meraki Dashboard or have forgotten your admin credentials, reach out to your organization's designated IT administrator for assistance.
  • Consider creating a secure and centralized location to store all your Meraki account credentials to ensure easy access when needed.
  • Regularly update your support passcode for enhanced security. Avoid generic or easily guessable passcodes to prevent unauthorized access to your account.
  • Reach out to Meraki support for any further assistance or clarifications regarding your customer number or support passcode.

By following these tips and suggestions, you can streamline the process of locating and managing your Meraki credentials effectively.


Congratulations! You have successfully learned how to locate your Meraki customer number or support passcode. These credentials are vital for the smooth functioning and security of your Meraki account. Remember to keep them confidential and utilize the tips provided to ensure the integrity of your account. If you encounter any difficulties or have additional questions, don't hesitate to contact our team for further guidance. We are here to support you!

Thank you for choosing Integrity Hotel Partners as your trusted partner in the Business and Consumer Services - Real Estate industry. We aim to provide you with the most comprehensive and valuable information to help you navigate the Meraki platform seamlessly.

Doug Templeton
I found this guide incredibly helpful! It provided step-by-step instructions to locate my Meraki customer number and support passcode. As a new user, I was struggling to find this information, but the guide made it so easy. Thank you, Integrity Hotel Partners, for providing such valuable assistance in the Meraki support process.
Nov 11, 2023
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Aug 28, 2023
Not Provided
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Not Provided
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May 27, 2019
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